Your key to success in e-commerce

Introducing F2X: Manage all your sales channels from one dashboard and focus your resources where they matter most, driving substancial e-commerce growth in the U.S.

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Your all-in-one service provider

With F2X, you can streamline every step of your e-commerce value chain - from order management to returns, from product data optimization across multiple sales channels to outstanding customer support. We help you simplify operations, boost efficiency, and create a seamless experience your customers will love.

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One platform, all systems, countless solutions

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More revenue with satisfied customers

Boost customer satisfaction and repeat purchases with fast fulfillment, late cut-off times, and next day delivery options. Turn first-time buyers into loyal fans - we'll show you how.

A dashboard for all systems

Connect your online store, ERP, and major U.S. marketplaces to F2X in minutes. Our intuitive dashboard lets you manage orders, carriers and inventory across all your channels; locally or globally, for both B2C and B2B operations.

Scale your business with our expertise

From onboarding new marketplaces to optimizing your product assortment, F2X provides data-driven insights and flexible fulfillment solutions tailored to your growth goals. We help you expand efficiently on your terms.

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Nationwide. Global Reach. Sustainable. Future-Ready.

Our U.S. fulfillment network is designed for efficiency and sustainability, ensuring your operations run smoothly and responsibly.
With BorderGuru, our cross-border delivery service, you can expand seamlessly into new markets. And when you’re ready to scale further, our European fulfillment sites provide the flexibility and reach to grow with ease.

Our goal: to make our operations fully carbon-neutral by 2028.

With strategically located fulfillment centers, optimized last-mile routes, an expanding electric fleet, renewable-energy facilities, and paperless workflows, we're already moving toward that vision and constantly improving.

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End-to-End Fulfillment
Simplified

Connect and Grow with F2X

With F2X you can plug in & Sell on Nordstrom, Nieman Marcus, Saks, Macys, JC Penny, Kohls, Amazon, Walmart and many more. Plug & Play with all leading e-commerce platforms, technologies and services. You can scale your online business with F2X nearly unlimited capabilities to your ideas and needs – with maximum independence.

OTTO
Reach new customers with OTTO market on otto.de or in the OTTO app and add one of the largest e-commerce platforms in Germany to your sales channels.

F2X specializes in the following assortments,
which means holistic and best-in-class service
at the lowest total cost.

Which assortments do you want to handle with F2X?

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F2X: Discover your all-in-one e-commerce service provider.

Scalable omnichannel solutions for brands of any size. Optimize processes, enable growth. Seamless integration. Manage all channels on one platform.
At F2X, we're building a logistics network across the U.S. designed for efficiency and sustainability.

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+20 years

of fulfillment experience

+100 millions

of yearly shipments and returns

+15

Sites

100%

tech-Driven

How can we support your business?

Your answers will help us provide you with a tailored offer

1. On average, how many orders do you send out per month?

0 100,000

2. On average, how many items are in your customers' shopping carts?

0 10

3. When would you like to start using our services?

4. Which product categories are included in your company's portfolio?

FAQ

How can we help you?

Which marketplaces can I fulfill with F2X?

We are channel agnostic and serve truly all sales channels while meeting the required SLAs.

Which products cannot be fulfilled by F2X?

Unfortunately, we cannot accept your fulfillment if you are shipping the following assortments:
• Food (temperature controlled or frozen)
• Nutrition
• Animal products
• Chemicals & Hazardous Materials
• Car parts

How long does the onboarding phase last?

We can connect your system to the F2X platform with a few clicks. For individual integrations, we support you with the connection, whereby the time frame depends on the project scope.

To which warehouse do I send my goods?

Depending on the assortment, initial quantity and your requirements, we will select a suitable location for you from one of our warehouses.

How long does it take from receipt of goods to availability?

By default, your items are in stock within a maximum of 48 hours on weekdays.

How are the goods packed in shipping?

We ship your orders in our neutral shipping packaging. Depending on the assortment, we offer boxes and shipping bags. For large volumes, we can speak to individual shipping solutions.

Can I include flyers or other promotional materials?

Yes, flyers and inserts are possible and are part of our value added services.

Can bundles be packed?

Yes, we can also package and ship your products as a bundle.

What are the cut-off times?

Our cut-off time for your customers’ orders for same-day delivery to the carrier is 5 p.m. ET

Which countries can I ship to?

F2X ships to the US domestically and worldwide with our partner BorderGuru.

Which carriers do you offer?

We are connected to all domestic carriers (UPS, FedEx, DHL, USPS, GLS, Ontrac and others) operating in the US and will ship the best and affordable option. As a large service and multi-channel retail organization, we have the leverage to offer our clients the lowest rates available in the market.

What is the average shipping time?

Standard shipping lead times are 1-5 days. Expedited and overnight options are available.

How do I manage my inventory?

We sync the inventory back to your system. In addition, you can view and manage the inventory at any time on our platform.

What connections does F2X provide?

We are integrated with all leading systems and channels. Additionally, we offer an Open API interface for custom integrations.

Pack, unpack, tackle: Find out more about Hermes NexTec LLC.

Time is now

Set the course for your business to grow: We are looking forward to your inquiry and will be happy to share how you can benefit from our modular omnichannel fulfillment solutions.

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F2X is represented by:
Hermes NexTec, 100 SE Executive Dr., Bentonville, AR, 72712